Booking.com still duping customers, says watchdog bbc.com
Booking.com is continuing to mislead its customers despite a crackdown by regulators, claims a new report.
The Competition and Markets Authority ruled this year that booking sites must review the way they rank and display rooms, over pressure-selling concerns.
An investigation by Which? says Booking.com is still giving false accounts of the popularity of rooms.
However, the site told the BBC it has "worked hard to implement the commitments" agreed with the CMA.
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