What does 'peak season' mean for Amazon workers? bbc.com

The technology company is resisting calls for its staff to join unions, but do they need to?

Amazon orders are pouring into warehouses around the world as people rush to buy Christmas gifts and take advantage of Black Friday deals.

But for those fulfilling these orders, peak season – as workers call the run-up to Christmas – is not especially festive.

It means long hours, hard work and for some, difficult decisions.